CompNetArena LLC

It is very important to understand the condition of the product before you buy from any local or online store. At CompNetArena LLC (www.compnetarena.com) we carry products with three types of conditions: New, Used, and Refurbished.

New: New/Brand New/New Retail products are unused, unopened, and undamaged items in their original retail packaging with manufacturer warranty. Warranty may vary from 1-5 years, depending on the item/manufacturer. Some brand new products might come without any manufacturer warranty. All brand new product ( if sealed/unopened/unused/undamaged ) also comes with 30 days return period from the day of delivery of the item. Eligible for return products are returnable to CompNetArena LLC.

Refurbished: Used/pre-owned product sometimes requires minor repair/cosmetic improvement and is marked as “Refurbished”. Normally they are in excellent working and cosmetic condition. We carry GRADE-A Refurbished products only. All refurbished products sold by CompNetArena LLC are pre-tested and come with a standard 30 days warranty/30 days ( defective products only ) return period from the day of delivery of the item. Non-defective refurbished products are not eligible for return. If you want to return a non-defective refurbished product, then we will charge 20% as a restocking fee.

Note: We carry Grade-A refurbished products only and they are tested before shipment. Grade-A refurbished products are nearly as good as a new product and they normally come in a brown box. The item may have minor cosmetic scratches and comes with/without manuals and non-basic components (eg cables, manuals, accessories).

Used: Used products are used or pre-owned products and also come with a standard 30 days warranty/30 days ( defective products only ) return period from the day of delivery of the item. Non-defective used products are not eligible for return. If you want to return a non-defective used product, then we will charge 20% as a restocking fee.

CompNetArena LLC (www.compnetarena.com) is secured by an industry leading, state of the art SSL certificate.

SSL (Secure Sockets Layer) certificate protects sensitive information entered into a website, as it travels from the website to a server. Without an SSL certificate, this sensitive information's are exposed and easily accessible by cybercriminals. Note that, HTTPS is not the only service a website should implement to protect its visitors. But it is the primary and the most important factor for the visitors/customers safety. We have implemented some additional industry leading cutting-edge technologies to secure their visitors and customers. Whether you are logging in, making a payment, or just entering your email address, check that the URL starts with “https”.

Privacy policy is another important factor for any e-commerce website. Our privacy policy clearly states how we collect, use and protect our customers privacy. Please read our “Terms and Conditions” and “Privacy Policy” carefully before you make any purchase from us.

We offer Free Ground Shipping on all orders within the United States (except, Alaska and Hawaii). We use FedEx, UPS and USPS as our primary logistic partner. We also offer other expedite shipping options, offered by the shipping carrier at a very competitive rate. Please read our Shipping Policy very carefully before making any purchase from CompNetArena LLC

Customer support is one of the key features of CompNetArena LLC. Our customer service representatives are trained up to the industry standard to help you in sales. But they are not trained to assist you in technical support, installation, compatibility, deployment or troubleshooting. Our representatives are available to serve you during business hours. For sales and support, please call us at 469-325-8405 or email us at support@compnetarena.com/sales@compnetarena.com.