GENERAL TERMS:

CompNetArena LLC operates this website. Throughout the website, the terms "we," "us," and "our" refer to CompNetArena LLC. Similarly, "you" and "your" refer to customers, users, visitors, vendors, content writers, or anyone else. CompNetArena LLC offers this website, including all products, content, tools, and services available from this website to you.

By visiting our website or purchasing something from us, you confirm that you agree to be bound by the following Terms and Conditions, including those additional policies referenced herein and available by hyperlink on our website. These Terms and Conditions apply to all users of this website, including, without limitation, visitors, vendors, customers, merchants, content providers, and any communication between you and CompNetArena LLC.

Any attempt to alter, supplement, modify or amend these Terms and Conditions by you will be considered a material alteration of this agreement and, therefore, null and void. In addition, these Terms and Conditions are subject to change at any time without prior notice.

Please read these Terms and Conditions carefully before accessing or purchasing anything from our website. This document contains important information about your legal rights and obligations, including legal limitations and exclusions, pricing, shipping, product, and other information. If you do not agree to all the terms and conditions of this agreement, you may not access or purchase anything from our website.

Under no circumstances shall CompNetArena LLC team be liable for any direct, indirect, special, incidental or consequential damages, including but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if CompNetArena LLC team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repairing or correcting equipment or data, you assume any costs. CompNetArena LLC will not be responsible for any outcome that may occur while using our resources. We reserve the right to change prices and revise the resource usage policy at any moment.

Any new product, features, tools, or content added to the current store shall also be subject to these Terms and Conditions. You can find the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.

The online e-commerce website that allows us to sell our products to you is developed by CompNetArena LLC.

PRODUCT CONDITION AND AVAILABILITY:

All our products are available online through our website. The part number, condition (new/used/refurbished), availability status (in stock/out of stock), and warranty information are visible on every product page. These products may have limited quantities and are subject to return or exchange only according to our Return/Refund Policy.

We reserve the right but are not obligated to limit our product sales to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product we offer. 

New: Brand New products are SEALED, UNOPENED, and UNDAMAGED items in their original retail packaging with manufacturer warranty. This manufacturer’s warranty may vary from 1-5 years, depending on the item/manufacturer. The brand-new product does NOT come with 30 days warranty issued by CompNetArena LLC. SEALED, UNOPENED, and UNDAMAGED brand-new product also comes with 30 days return period from the day of delivery. Any warranty issue for brand-new items will be handled directly by the manufacturer.

Refurbished: Refurbished products may have minor cosmetic scratches and comes with/without manuals and non-basic components (like cables, manuals, or accessories). They usually are in excellent working condition and come in a brown box. We carry Grade-A Refurbished products only. All refurbished products sold by CompNetArena LLC are pre-tested and come with a standard 30 days warranty and 30 days return period from the day of delivery by CompNetArena LLC. CompNetArena LLC will cover any warranty issue for refurbished items.

Used: Used products are used/pre-owned products (without any previous repair history) and come with a standard 30 days warranty and 30 days return period from the day of delivery of the item by CompNetArena LLC. CompNetArena LLC will cover any warranty issue for used items.

Note:

• Please check the product part/model number and condition before placing an order.

Non-Physical Products:

Software, licenses, or any non-physical products are neither returnable nor refundable.

PRODUCT WARRANTY:

NEW: All brand-new product comes with a manufacturer warranty. Depending on the manufacturer, this warranty period may vary from 1-5 years.

Note:

• Brand new products DO NOT come with a standard 30 days warranty issued by CompNetArena LLC.
• SEALED/UNOPENED/UNUSED and UNDAMAGED brand-new products are returnable without any restocking fee if the return request is submitted within 30 days of delivery.
• OPENED but UNUSED brand new items are subject to a 20% restocking fee.
• USED brand-new products are NOT returnable. For any warranty issue, you have to contact directly with the manufacturer.

USED/REFURBISHED: All used/refurbished product comes with 30 days warranty issued by CompNetArena LLC. The warranty period begins on the date of delivery of the item. CompNetArena LLC will handle any warranty issue within this warranty period. We will issue you a full refund if we cannot replace a product (but is eligible for replacement) within the warranty period. Please read our Return/Refund Policy page for more detail about the warranty.

CompNetArena LLC reserves the right to inspect/test any defective/non-defective/returned item before issuing any refunds. If any DEFECTIVE product returned to CompNetArena LLC is found to be NON-DEFECTIVE, then the returned product may be subject to a 20% restocking fee. CompNetArena LLC reserves the right to determine if we will replace or refund the defective item.

Note:

• Product serial numbers are scanned and video recorded before every shipment.

What does our warranty cover?

First, we will try to replace the merchandise if any technical issue occurs with the product. We will keep replacing the product as long as the product is under warranty issued by CompNetArena LLC. If we fail to replace the product, we will refund the actual sell price of the item. Shipping charges and taxes are not refundable. CompNetArena LLC reserves the right to decide whether it will replace the product or refund the amount.

What does our warranty NOT cover?

Warranty issued by CompNetArena LLC will NOT cover any damages caused by ACCIDENT, ABUSE, NEGLECT, BURN, SHOCK, ELECTROSTATIC DISCHARGE, HEAT/HUMIDITY beyond product specifications, IMPROPER HANDLING, IMPROPER INSTALLATION, IMPROPER OPERATION, IMPROPER MODIFICATION, TEMPERED LABEL, or any alteration.

Note:

• For more detail, please read our Return/Refund Policy page before purchasing from us.

DISCLAIMER OF WARRANTIES:

We do not guarantee, represent or warrant that your use of our products and services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our product and services will be accurate or reliable. You agree that from time to time we may remove products and services for indefinite periods of time or cancel your order at any time, without notice to you. You expressly agree that your use of, or inability to use, our product is at your sole risk.

ACCURACY OF PRODUCT INFORMATION:

We have made every effort to display the product title, image, description, compatibility, and specification as accurately, current, and error-free as possible on our website. We are only responsible if the information made available on our website is accurate, complete, or current. Product images and other content on this website may not be the same as the actual product.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not guarantee the quality of any products or services you purchase will meet your expectations.

Our website may contain certain historical product information which is not current and is provided for your reference only. Any reliance on the material on this site is at your own risk, and you agree that it is your responsibility to monitor changes to our website.

Note:

• We always suggest our customers shop by the product PART NUMBER and CONDITION. Because if you shop by the part number and condition, we will send you the exact part with the exact condition, regardless of their image or description.

USER ACCOUNT AND BILLING INFORMATION:

If you create an account with us, you are responsible for maintaining the confidentiality of your account access and agree to accept responsibility for all activities under your account. If you are under 18, you may use our website only with the involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

We reserve the right to refuse any order you place with us. After receiving your order, we may, in our sole discretion, cancel, decline, or set quantity/other limits to your order. We may impose these limits on a per-person, per-household, or per-order basis. If we cancel, limit, or modify your order, we may attempt to notify you by contacting the email or phone number provided at the time of the order. If we cancel your entire order or part of an order that we have already charged you, we will refund you the total amount equivalent to the order's canceled portion.

You agree to provide current, complete, and accurate information for all purchases on our website. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

PAYMENT METHOD:

We accept all major credit cards (Master Card, VISA, AMEX, DISCOVER) and PayPal for online purchases. We also accept bank wire transfers. We prefer PayPal, wire transfer, or western union only for international orders. All our online payments are processed through PayPal.

Note:

• We DO NOT accept credit cards issued by foreign/non-US banks.
• CompNetArena LLC reserves the right to reject any order.
• Any fraud payment attempt will be notified to the local law enforcement agencies.

SALES TAX:

We collect sales tax from Texas State customers only. Sales taxes are charged according to Texas state law and calculated based on the shipping address. Customers, who are NOT shipping their products to Texas, will never be charged for sales tax. If you have Tax Exempt Certificate, then we will not charge you for sales tax. Shipping and handling charges are not taxable.

SHIPPING POLICY:

We offer FREE ground shipping on all orders within the US and 48 states (except Alaska and Hawaii). Expedite shipping options are also available at the checkout. Expedite shipping charges are calculated based on the shipping address by the shipping carrier in real-time at the checkout. Return shipping to CompNetArena LLC is always FREE and should be done using the return shipping label we provide with the RMA number. We use FedEx or UPS as our primary shipping carrier. Please read our Shipping Policy before purchasing from CompNetArena LLC for more details.

If you have any questions or queries regarding our Shipping Policy, please do not hesitate to call us at 469-325-8405 or email us at tracking@compnetarena.com.

PERSONAL INFORMATION:

Customer privacy is our topmost priority for us. Our Privacy Policy governs your submission of personal information through the store. In this connection, we will NEVER sell, share or exchange our customer's contact and personal information with anyone in any situation. And we DO NOT offer incentives or free/promotional products to collect personal information from our visitors and customers. This privacy policy applies to all customers, visitors, or users of our website. This policy does not apply to any information collected offline or via channels other than our website.

If you have any questions or queries regarding our Privacy Policy, please do not hesitate to call us at 469-325-8405 or email us at privacy@compnetarena.com.

RETURN AND REFUND:

Thank you for shopping with us. We appreciate the fact that you like to buy the products we sell. We also want to ensure you have a fantastic experience while browsing, exploring, or purchasing our product online. Like other online shops, some terms and conditions apply to transactions at our company. The main point here is to remember that you agree to our terms and conditions and other policies by placing an order or purchasing from us. Feel free to contact us if dissatisfied with our products or services. We will discuss any issue you are going through with our products and try to resolve the case according to our Return/Refund Policy.

If you have any questions or queries regarding our Return/Refund Policy, please do not hesitate to call us at 469-325-8405 or email us at rma@compnetarena.com.

THIRD-PARTY LINKS, TOOLS AND SERVICES:

Our website may contain third-party contents, links, tools and services. Third-party links on this site may direct you to third-party websites not affiliated with us. You acknowledge and agree that we provide those contents, link, tools and services ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party contents, links, tools and services. Any use by you of those third party links, tools, contents and services offered through our website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Please review the third-party's policies and practices carefully and ensure you understand their terms before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

USER FEEDBACK, COMMENTS, IDEAS, OR SUGGESTIONS:

Any feedback, comments, ideas, improvements, or suggestions you provide shall remain our sole and exclusive property. We shall be free to use, copy, modify, publish or redistribute those feedback, comment, or suggestions for any purpose and in any way without any credit or compensation to you.

YOUR CONSENT:

We have updated our Terms and Conditions to provide complete transparency into what is being set when you visit our website and how it is used. By making a purchase, using our services, or registering an account, you now consent to our Terms and Conditions.

COOKIES:

Like other websites, we use "Cookies" to identify the areas you have visited on our website. A cookie is a small piece of data stored in your computer or mobile devices by your web browser. We use cookies to enhance the user experience and functionality of our website. Most web browser can be set to disable the use of Cookies. However, if you disable Cookies, you may need help accessing functionality on our website correctly. We never place personally identifiable information in Cookies.

ERRORS, INACCURACIES, AND OMISSIONS:

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product titles, descriptions, specifications, features, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on our website or any related website is inaccurate without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on our website or any related website, including pricing information, except as required by law. No specified update or refresh date applied on our website or any related website should be taken to indicate that all information on our website or any related website has been modified or updated.

PROHIBITED USES:

You agree not to, and you will not permit others to: 

• Sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, commercially exploit our product and services or make the platform available to any third party.
• Modify, make derivative work of, disassemble, decrypt, or reverse engineer any of our products and service.
• Remove, alter or obscure any proprietary notice (including copyright or trademark) of or its affiliates, partners, suppliers, or the licensors of the service.

In addition to other prohibitions as outlined in this Terms and Conditions, you are prohibited from using the site or its content

(a) For any unlawful purpose. 
(b) To solicit others to perform or participate in unlawful acts.
(c) To violate federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) To submit false or misleading information.
(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our website or any related website, other websites, or the Internet. 
(h) To collect or track the personal information of others.
(i) To spam, phish, pharm, pretext, spider, crawl, or scrape.
(j) For any obscene or immoral purpose.
(k) To interfere with or circumvent the security features of our website, any related website, other websites, or the Internet.

We reserve the right to terminate your use of our website or any related website for violating any prohibited uses.

ELECTRONIC COMMUNICATION:

When you visit or purchase any product from us or send emails, you communicate with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or posting notices on this site. You agree that all agreements, notices, disclosures, and other communications we will provide to you electronically satisfy any legal requirement that such communications be in writing.

GOVERNING LAW:

These Terms and Conditions and any separate agreements whereby we provide you with our product and services shall be governed by and construed by the laws of the United States.

INDEMNIFICATION:

You agree to indemnify, defend and hold CompNetArena LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY:

If any provision of these Terms and Condition is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION:

This agreement shall remain in effect unless and until terminated by either you or us. We may, in our sole discretion at any time and for any or no reason, suspend or terminate this agreement with or without any prior notice. This agreement will terminate immediately without prior notice from us if you fail to comply with any provision of our Terms and Conditions. In such cases, you will remain liable for all amounts due up to and including the date of termination. And accordingly, we may deny your access to our website (or any part thereof) using your account. Termination of this agreement will not limit any of our rights or remedies at law or in equity in case of breach by you of any of your obligations under the present agreement.

CHANGES TO OUR TERMS AND CONDITIONS:

You can review the most current version of our Terms and Conditions at any time on this page. At our sole discretion, we reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued purchase or access to our website after publishing any changes to these Terms and Conditions constitutes acceptance of those changes. If we decide to change our Terms and Conditions, we will post those changes on this page and update the modification date at the end of the page.

CHANGES TO OUR PRICES AND CANCELLATION OF ORDERS:

The price displayed on our website is in US dollars. Prices for our products are subject to change without notice. We reserve the right to change or modify any product price without prior notice. All orders are subject to product availability. Therefore, we shall not be liable to you or any third party for any modification, price change or cancellation of an order. We reserve the right to cancel any order, with or without notice and without any liability to you.

CONTACT INFORMATION:

CompNetArena LLC 

6304 Sidney Lane 
McKinney, TX-75070 
USA. 
Phone: 469-325-8405 
Email: Sales: sales@compnetarena.com
          Support: support@compnetarena.com
          Return: rma@compnetarena.com 
          Website: www.compnetarena.com

If you have any questions or concerns regarding our Terms and Conditions, Privacy Policy, Return/Refund Policy, Shipping Policy, or any other policy related to CompNetArena LLC. You can always call us at 469-325-8405 or email us at support@compnetarena.com.

UPDATED ON: 15th December, 2022.