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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY!

THE TERMS AND CONDITIONS OF PRODUCT SALE BELOW APPLY TO ALL YOUR PURCHASES FROM COMPNETARENA LLC (WWW.COMPNETARENA.COM). THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING LEGAL LIMITATIONS AND EXCLUSIONS, PRICING, SHIPPING, PRODUCT DESCRIPTION, CONDITION, AND TECHNICAL SPECIFICATION THAT APPLY TO YOU. BY ACCEPTING DELIVERY OF ANY PRODUCT FROM COMPNETARENA LLC, YOU (CUSTOMER) AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED HEREWITH. YOU (CUSTOMER) AND COMPNETARENA LLC AGREE THAT THE FOLLOWING TERMS AND CONDITIONS ARE THE EXCLUSIVE TERMS GOVERNING THE SALES TRANSACTION BETWEEN YOU (CUSTOMER) AND COMPNETARENA LLC. ANY ATTEMPT TO ALTER, SUPPLEMENT, MODIFY OR AMEND THESE TERMS AND CONDITIONS BY YOU (CUSTOMER) WILL BE CONSIDERED AS A MATERIAL ALTERATION OF THIS AGREEMENT AND, THEREFORE, ARE NULL AND VOID. IN ADDITION, THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT PRIOR WRITTEN NOTICE. THEREFORE, PLEASE CHECK THESE TERMS AND CONDITIONS CAREFULLY EVERY TIME YOU PLACE AN ORDER/ACCEPT DELIVERY OF ANY PRODUCT FROM COMPNETARENA LLC.

CUSTOMER ACKNOWLEDGEMENT:

These terms and conditions constitute a binding between the Customer and CompNetArena LLC. The Customer acknowledges the agreement and accepts these terms by making a purchase, placing an order, or visiting our website (www.compnetarena.com). These terms are subject to change without prior notice.

PRODUCT CONDITION:

Please check the product part/model number and condition before placing an order with us.

New: Brand New products are SEALED, UNOPENED, and UNDAMAGED items in their original retail packaging with manufacturer warranty. These manufacturer warranty may vary from 1-5 years, depending on the item/manufacturer. The brand new product does NOT come with 30 days warranty issued by CompNetArena LLC. SEALED, UNOPENED, and UNDAMAGED brand new product also comes with 30 days return period from the day of delivery. Any warranty issue for brand new items will be covered directly by the manufacturer.

Refurbished: Used/pre-owned product sometimes requires minor repair/cosmetic improvement and is marked as “Refurbished”. Normally they are in excellent working and cosmetic condition. We carry GRADE-A Refurbished products only. All refurbished products sold by CompNetArena LLC are pre-tested and come with a standard 30 days warranty by CompNetArena LLC and 30 days return period from the day of delivery. Any warranty issue for refurbished items will be covered by CompNetArena LLC.

Note:

  • We carry Grade-A refurbished products only and they are tested before shipment. Grade-A refurbished products are nearly as good as a new product and they normally come in a brown box. The item may have minor cosmetic scratches and comes with/without manuals and non-basic components (eg cables, manuals, accessories).

Used: Used products are used/pre-owned products and also come with a standard 30 days warranty by CompNetArena LLC and 30 days return period from the day of delivery of the item. Any warranty issue for used items will be covered directly by CompNetArena LLC.

License and Software:

Software, licenses, service contracts, agreements, or any non-physical products are not returnable/refundable.

PRODUCT IMAGE AND DESCRIPTION:

We made every effort to display the product title, image, description, compatibility, and specification as accurately as possible on our website (www.compnetarena.com). CompNetArena LLC does not warrant that the product title, image, description, specification, compatibility, and other content of this website is fully accurate, complete, reliable, current, or error-free. Product images and other content on this website may not be the same as the actual product.

Note:

  • We always suggest our customers shop by the product PART NUMBER and CONDITION. Because, if you shop by the part number and condition, then we will send you the exact part with the exact condition, regardless of their image or description.

PRICING POLICY:

The prices displayed on our site (www.compnetarena.com) are in US dollars and are valid and effective only in the United States. Prices of our products are subject to change without any prior notice. CompNetArena LLC reserve the right to change or modify any product price and information for any reason including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes, and errors in advertisements. All orders are subject to product availability. Therefore, we cannot guarantee that we will be able to fulfill all customer orders.

PAYMENT METHOD:

We accept all major credit cards (Master Card, VISA, AMEX, DISCOVER) and PayPal for online purchases from CompNetArena LLC. We also accept bank wire transfers. For international orders, we prefer PayPal, wire transfer, or western union only. All our online payments are processed through PayPal.

Note:

  • We DO NOT accept credit cards issued by foreign/non-US banks.
  • CompNetArena LLC reserves the right to reject any order.
  • Attempts for any fraud payment will be notified to the local law enforcement agencies.

ORDER PROCESSING:

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. After receiving your order, we may accept, decline, or set quantity/other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we have already charged you for, then we will refund you the full amount of the canceled portion of the order.

SALES TAX:

CompNetArena LLC (www.compnetarena.com) collects sales tax from Texas State customers only. Sales taxes are charged according to Texas state law and calculated based on the order shipping address. Customers, who are NOT shipping their products to Texas, will never be charged for sales tax. If you have Tax Exempt Certificate, then we will not charge you for sales tax.

SHIPPING POLICY:

We offer FREE ground shipping on all orders within US 48 states (except Alaska and Hawaii). Expedite shipping options are also available at the checkout. Return shipping to CompNetArena LLC is always FREE and should be done using the return shipping label we provide with the RMA number. We use FedEx or UPS as our primary shipping carrier. For more detail, please read our Shipping Policy page carefully before making any purchase from CompNetArena LLC. 

PRODUCT WARRANTY:

Brand new: All brand new product comes with a manufacturer warranty. This warranty period may vary from 1-5 years, depending on the manufacturer.

Note:

  • Brand new products DO NOT come with a standard 30 days warranty issued by CompNetArena LLC.
  • SEALED/UNOPENED/UNUSED and UNDAMAGED brand new products are returnable without any restocking fee if the return request is submitted within 30 days from the delivery of the product.
  • OPENED but UNUSED brand new items are subject to a 20% restocking fee.
  • USED brand new products are NOT returnable. For any warranty issue, you have to contact directly with the manufacturer.

Used/refurbished: All used/refurbished product comes with 30 days warranty issued by CompNetArena LLC. The warranty period begins on the date of delivery of the item. Any warranty issue within this warranty period will be handled by CompNetArena LLC.

If we are unable to replace a product (but eligible for replacement) within the warranty period, then we will issue you a full refund. For more detail about the warranty, please read our Return/Refund Policy page.

CompNetArena LLC reserves the right to inspect/test any defective/non-defective/returned item before issuing any refunds. If any DEFECTIVE product that is returned to CompNetArena LLC is found to be NON-DEFECTIVE, then returned product may be subject to a 20% restocking fee. CompNetArena LLC reserves the right to determine if we will replace or refund the defective item.

Note:

  • Product serial numbers are scanned and video recorded before every shipment.

What does our warranty cover?

First, we will try to replace the merchandise if any technical issue occurs in the product. We will keep replacing the product as long as the product is under warranty issued by CompNetArena LLC. If we fail to replace the product, then we will refund the actual sell price of the item. Shipping charges and taxes are not refundable. CompNetArena LLC reserves the right to decide whether it will replace the product or refund the amount.

What does our warranty NOT cover?

Warranty issued by CompNetArena LLC will NOT cover any damages caused by ACCIDENT, ABUSE, NEGLECT, BURN, SHOCK, ELECTROSTATIC DISCHARGE, HEAT/HUMIDITY beyond product specifications, IMPROPER HANDLING, IMPROPER INSTALLATION, IMPROPER OPERATION, IMPROPER MODIFICATION, TEMPERED LABEL, or any kind of alteration.

Note:

  • For more detail, please read our Return/Refund Policy page before making any purchase from us.

RETURN/REFUND POLICY:

Please read our Return/Refund Policy carefully before making any purchase from CompNetArena LLC.

PRIVACY POLICY:

Customer privacy is the topmost priority for CompNetArena LLC (www.compnetarena.com). In this connection, we like to inform you that, CompNetArena LLC will NEVER sell, share or exchange their customer's contact and personal information with anyone in any situation. We also DO NOT offer incentives or free/promotional products to collect personal information from our visitors and customers. This privacy policy applies only to our online activities and is valid for visitors to our website. This policy does not apply to any information collected offline or via channels other than this website (www.compnetarena.com).

If you have any questions or queries regarding this Privacy Policy, please do not hesitate to contact us by e-mail at privacy@compnetarena.com.

Note:

  • Please read our Privacy Policy carefully before making any purchase from CompNetArena LLC.

MAILING ADDRESS:

CompNetArena LLC
6304 Sidney Lane
McKinney, TX-75070
USA.
Phone: 469-325-8405
E-mail: sales@compnetarena.com
        support@compnetarena.com
  Return: rma@compnetarena.com
Website: www.compnetarena.com

ELECTRONIC COMMUNICATION:

When you visit or purchase any product from CompNetArena LLC (www.compnetarena.com) or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we will provide to you electronically satisfy any legal requirement that such communications be in writing.

USER ACCOUNT:

If you create an account with CompNetArena LLC (www.compnetarena.com), then you are responsible for maintaining the confidentiality of your account access and you agree to accept responsibility for all activities that occur under your account. If you are under 18, you may use our website only with the involvement of a parent or guardian. CompNetArena LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

CHANGES TO TERMS AND CONDITIONS:

You can review the most current version of our Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any questions or concerns regarding our Terms and Conditions, Privacy Policy, Return/Refund Policy, Shipping Policy, or any other policy related to CompNetArena LLC, you can always call us at 469-325-8405 or e-mail us at support@compnetarena.com.



UPDATED ON: 27th May, 2022.